DREAMDHARA • SUPPORT
Shipping Policy
Every order is packed with care. Below you’ll find shipping timelines, costs, tracking details, and important delivery information.
Last updated: January 2026
Applies to: All Dreamdhara orders
Processing Time
Orders are processed within 1–3 business days (excluding holidays).
Delivery Time
Standard delivery: 3–7 business days (location dependent).
Tracking
Tracking is shared by email/SMS once your order is dispatched.
Support
For help, contact [your support email] with your order number.
On this page
Order Processing
Orders are processed within 1–3 business days after payment confirmation.
Business days exclude weekends and public holidays.
- You’ll receive an order confirmation email once the order is placed.
- You’ll receive a shipping confirmation with tracking once the order is dispatched.
Note: During new launches, sales, or peak periods, processing may take slightly longer.
Shipping Rates
Shipping charges are calculated at checkout based on your location, order value, and selected shipping method.
| Region |
Method |
Estimated Time |
Cost |
| Domestic |
Standard |
3–7 business days |
Calculated at checkout |
| Domestic |
Express |
1–3 business days |
Calculated at checkout |
| International |
Standard |
7–15 business days |
Calculated at checkout |
If your store offers free shipping (for example, above a certain cart value), it will automatically apply at checkout.
Estimated Delivery
Delivery times are estimates and start from the dispatch date, not the order date.
Actual delivery may vary due to courier performance, remote locations, weather, or peak volume.
-
Standard: 3–7 business days (domestic)
-
Express: 1–3 business days (domestic)
-
International: 7–15 business days (depending on customs)
Tracking Your Order
Once your order ships, we’ll email/SMS your tracking number and courier details (if available).
Tracking may take up to 24 hours to update after dispatch.
Need help with tracking?
Email us your order number and we’ll assist you quickly.
Contact Support
Address & Delivery Details
Please ensure your shipping address, phone number, and email are accurate at checkout.
Dreamdhara is not responsible for delivery issues caused by incorrect or incomplete addresses.
- If your address needs a change after ordering, contact us immediately.
- Address updates may not be possible once the parcel is dispatched.
- Couriers may require OTP/signature depending on location and service.
Delays
Occasionally shipments may be delayed due to circumstances beyond our control such as:
- High order volume during sales/holidays
- Courier disruptions or strikes
- Weather conditions
- Customs clearance (for international orders)
Important: If your tracking hasn’t updated for 3–5 business days, contact us and we’ll investigate with the courier.
International Shipping
International shipping may be available depending on your location.
Customs duties, taxes, or import fees (if applicable) are the customer’s responsibility and are not included unless explicitly stated at checkout.
Lost / Stolen / Damaged Packages
If your package arrives damaged or you suspect it has been lost, contact us within 48 hours of delivery
(or the last tracking update) with:
- Your order number
- Photos/videos of the outer packaging and product (for damage claims)
- Tracking details
We’ll work with the courier to resolve the issue and offer a replacement or refund where eligible.
Contact
/* Dreamdhara Branded Shipping Policy — Responsive */
.dd-ship{
--bg:#F6F2ED;
--card:#FFFFFF;
--text:#2A2522;
--muted:rgba(107,90,78,.78);
--border:rgba(42,37,34,.12);
--accent:#C8A973;
--shadow:0 18px 40px rgba(42,37,34,.08);
--radius:18px;
background:var(--bg);
color:var(--text);
padding:clamp(28px,4vw,56px) 0;
}
.dd-ship *{box-sizing:border-box;}
.dd-ship__container{max-width:1180px;margin:0 auto;padding:0 16px;}
.dd-ship__hero{text-align:center;padding:clamp(18px,3vw,28px) 0 0;margin-bottom:22px;}
.dd-ship__eyebrow{font-size:11px;letter-spacing:.28em;text-transform:uppercase;color:var(--accent);margin:0 0 10px;}
.dd-ship__title{font-size:clamp(28px,3.2vw,46px);margin:0 0 10px;letter-spacing:.02em;line-height:1.15;}
.dd-ship__subtitle{max-width:760px;margin:0 auto;color:var(--muted);font-size:clamp(14px,1.25vw,16px);line-height:1.8;}
.dd-ship__meta{margin-top:16px;display:flex;gap:10px;justify-content:center;flex-wrap:wrap;}
.dd-ship__pill{
border:1px solid var(--border);
background:rgba(255,255,255,.7);
padding:8px 12px;border-radius:999px;font-size:12px;color:rgba(42,37,34,.78);
}
.dd-ship__grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:14px;margin:18px 0 28px;}
.dd-ship__card{
background:var(--card);
border:1px solid var(--border);
border-radius:var(--radius);
padding:16px 16px 18px;
box-shadow:0 10px 26px rgba(42,37,34,.06);
}
.dd-ship__cardTitle{margin:0 0 6px;font-size:13px;letter-spacing:.16em;text-transform:uppercase;color:rgba(42,37,34,.9);}
.dd-ship__cardText{margin:0;font-size:14px;line-height:1.7;color:var(--muted);}
.dd-ship__content{display:grid;grid-template-columns:320px 1fr;gap:22px;align-items:start;}
.dd-ship__toc{
position:sticky;top:14px;
background:rgba(255,255,255,.65);
border:1px solid var(--border);
border-radius:var(--radius);
padding:16px;
backdrop-filter:blur(8px);
}
.dd-ship__tocTitle{margin:0 0 10px;font-size:12px;letter-spacing:.18em;text-transform:uppercase;color:rgba(42,37,34,.85);}
.dd-ship__tocList{list-style:none;padding:0;margin:0;display:grid;gap:8px;}
.dd-ship__tocList a{
color:rgba(42,37,34,.82);
text-decoration:none;
font-size:14px;line-height:1.5;
padding:8px 10px;border-radius:12px;border:1px solid transparent;
transition:.2s ease;display:block;
}
.dd-ship__tocList a:hover{border-color:var(--border);background:#fff;transform:translateY(-1px);}
.dd-ship__main{
background:var(--card);
border:1px solid var(--border);
border-radius:var(--radius);
padding:clamp(16px,2.3vw,26px);
box-shadow:var(--shadow);
}
.dd-ship__section{padding:10px 0 18px;border-bottom:1px solid var(--border);}
.dd-ship__section:last-child{border-bottom:0;padding-bottom:0;}
.dd-ship__h2{margin:0 0 10px;font-size:18px;letter-spacing:.02em;}
.dd-ship__p{margin:0 0 10px;color:var(--muted);line-height:1.85;font-size:14px;}
.dd-ship__list{margin:8px 0 12px 18px;color:var(--muted);line-height:1.85;font-size:14px;}
.dd-ship__note{
border:1px solid rgba(200,169,115,.35);
background:rgba(200,169,115,.12);
padding:12px 14px;border-radius:14px;
color:rgba(42,37,34,.86);
font-size:13px;line-height:1.7;margin-top:10px;
}
/* Table */
.dd-ship__tableWrap{
width:100%;
overflow:auto;
border:1px solid var(--border);
border-radius:16px;
margin:12px 0 14px;
background:#fff;
}
.dd-ship__table{
width:100%;
border-collapse:collapse;
min-width:680px;
}
.dd-ship__table th,
.dd-ship__table td{
padding:12px 14px;
text-align:left;
border-bottom:1px solid rgba(42,37,34,.08);
font-size:14px;
color:rgba(42,37,34,.85);
white-space:nowrap;
}
.dd-ship__table th{
font-size:12px;
letter-spacing:.14em;
text-transform:uppercase;
color:rgba(42,37,34,.75);
background:rgba(246,242,237,.7);
}
.dd-ship__table tr:last-child td{border-bottom:0;}
/* CTA */
.dd-ship__cta{
margin-top:14px;
border:1px solid var(--border);
border-radius:var(--radius);
padding:16px;
display:flex;
align-items:center;
justify-content:space-between;
gap:14px;
background:linear-gradient(135deg, rgba(200,169,115,.10), rgba(255,255,255,.7));
}
.dd-ship__ctaTitle{margin:0 0 4px;font-size:15px;}
.dd-ship__ctaText{margin:0;color:var(--muted);font-size:13px;line-height:1.7;}
.dd-ship__btn{
display:inline-flex;align-items:center;justify-content:center;
padding:11px 16px;border-radius:999px;
border:1px solid rgba(42,37,34,.2);
background:#2A2522;color:#F6F2ED;text-decoration:none;
font-size:13px;letter-spacing:.10em;text-transform:uppercase;
transition:transform .2s ease, filter .2s ease;
white-space:nowrap;
}
.dd-ship__btn:hover{transform:translateY(-1px);filter:brightness(1.06);}
/* Contact */
.dd-ship__contact{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:12px;margin-top:10px;}
.dd-ship__contactItem{border:1px solid var(--border);border-radius:16px;padding:14px;background:rgba(255,255,255,.75);}
.dd-ship__label{margin:0 0 6px;font-size:11px;letter-spacing:.18em;text-transform:uppercase;color:rgba(42,37,34,.75);}
.dd-ship__value{margin:0;color:rgba(42,37,34,.85);font-size:14px;line-height:1.7;word-break:break-word;}
.dd-ship__value a{color:rgba(42,37,34,.9);text-decoration:underline;text-underline-offset:3px;}
@media (max-width:1100px){
.dd-ship__grid{grid-template-columns:repeat(2,minmax(0,1fr));}
.dd-ship__content{grid-template-columns:1fr;}
.dd-ship__toc{position:static;}
}
@media (max-width:640px){
.dd-ship__grid{grid-template-columns:1fr;}
.dd-ship__contact{grid-template-columns:1fr;}
.dd-ship__cta{flex-direction:column;align-items:stretch;}
.dd-ship__btn{width:100%;}
}
